Last Updated: 2025-10-15
Welcome to The Mad Greeks. These Terms and Conditions govern your use of our website https://themadgreeks.com
and our online services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our site.
1. Use of the Website
You must be at least 18 years old to use this website or make purchases online.
You agree to use the website lawfully and refrain from any unauthorized use, including attempting to gain unauthorized access, introducing malware, or engaging in fraudulent or disruptive activities.
2. Orders & Payments
All orders placed through our website are subject to availability and confirmation.
Prices and availability of items may change without prior notice.
Payments must be made using one of the accepted methods displayed at checkout.
We reserve the right to refuse or cancel any order in the event of suspected fraud, pricing errors, or product unavailability.
3. Deliveries & Pickups
Delivery times are estimates and may vary depending on location, demand, or unforeseen circumstances.
Once an order has been confirmed and dispatched, cancellations or modifications may not be possible.
Customers are responsible for providing accurate delivery information. The Mad Greeks is not liable for delays or failed deliveries due to incorrect addresses or contact details.
4. Refunds & Replacements
Due to the nature of our food products, we are unable to offer refunds once an order has been prepared or delivered, except in cases where there is a clear issue with quality or service.
Any concerns must be reported to us promptly by contacting our team through the details provided below.
5. Gift Cards & Promotions
Gift cards and promotional codes are non-refundable and cannot be exchanged for cash.
Promotions, offers, and discounts may be subject to additional terms and may expire without notice.
6. Intellectual Property
All content on this website, including logos, text, images, and trademarks, is owned by or licensed to The Mad Greeks and protected by intellectual property laws.
You may not reproduce, distribute, or use our content without prior written consent.
7. User Content & Conduct
If you submit reviews, comments, or other content, you grant The Mad Greeks a non-exclusive, royalty-free license to use, reproduce, or display such content on our platforms.
We reserve the right to remove any inappropriate, offensive, or illegal content.
8. Privacy Policy
Your use of this website is also governed by our Privacy and Cookies Policy, which outlines how we collect, use, and protect your personal information.
9. Limitation of Liability
The Mad Greeks is not liable for any damages resulting from the use of this website or from delays, interruptions, or errors in service, including but not limited to direct, indirect, incidental, or consequential damages.
We make reasonable efforts to keep the website accurate and up to date, but we do not guarantee error-free or uninterrupted operation.
10. Third-Party Links
This website may contain links to third-party websites or services. The Mad Greeks is not responsible for the content, policies, or practices of these external sites.
11. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting.
Continued use of our website after modifications constitutes acceptance of the updated Terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.