1. Introduction
Welcome to The Mad Greeks (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy and Cookies Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.
2. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, phone number, and delivery address provided when placing an order or contacting us.
- Order Details: Information related to your purchases, such as items ordered, payment method, and delivery preferences.
- Technical Data: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Process Orders: Manage and fulfill your purchases efficiently.
- Customer Support: Respond to inquiries, feedback, or issues related to your order.
- Improve Our Services: Analyze usage to enhance your experience and website functionality.
- Marketing Communications: With your consent, send you updates, offers, and promotions from The Mad Greeks.
4. Sharing Your Information
We value your privacy and do not sell your personal information. However, we may share your data with:
- Service Providers: Trusted third-party partners who assist with payment processing, order delivery, or website operations.
- Legal Obligations: When required by law or to protect our rights and safety.
5. Cookies Policy
Cookies are small text files stored on your device to collect standard internet log information and visitor behavior. We use cookies to enhance your browsing and shopping experience.
- Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality and order processing.
- Analytical Cookies: Help us understand how visitors interact with our site to improve usability and performance.
- Managing Cookies: You can set your browser to refuse cookies, but some features of our website may not function properly as a result.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccuracies in your information.
- Erasure: Request the deletion of your data, subject to legal obligations.
- Objection: Opt-out of certain data processing activities, including direct marketing.
8. Changes to This Policy
We may update this Privacy and Cookies Policy periodically. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact us at:
The Mad Greeks
Dubai, United Arab Emirates
Phone: 04 257 0520
Email: Hello@themadgreeks.com
By using our website and services, you agree to the terms outlined in this Privacy and Cookies Policy.